Managing the business of health care

목차 (Table of Contents)

• CONTENTS
• Contributors = xiii
• Application contributors = xv
• Foreword = xvii
• Preface = xix
• SECTION 1 The broad context of health care = 1
• Chapter 1 Health care as a business / Ron De Witt = 3
• Application 1.1 The impact of different health care funding models on nursing practice in the USA / Gayle Garland = 28
• Chapter 2 The NHS today / Julie Hyde ; Adrian Booth = 32
• Application 2.1 Managing health and social services in Scotland / Sue Williams = 58
• Application 2.2 Managing health and social services in Northern Ireland / William J Bryans = 64
• Application 2.3 The new NHS in Wales / Marion Andrews-Evans = 69
• Chapter 3 Quality in health - new agendas / Brian Edwards = 77
• Application 3.1 Forget-me-not : a vision of care excellence / Peter Westhead = 86
• SECTION 2 Delivering the business = 93
• Chapter 4 The contribution of business planning / Linda Terry = 95
• Application 4.1 Business plan - Scunthorpe & Goole Hospitals NHS Trust = 117
• Application 4.2 Leeds Health Improvement Programme - Leeds Health Authority = 132
• Application 4.3 Emergency admissions - understanding the problem / Jill Ellison = 137
• Chapter 5 The human resource in business planning = 143
• Part 1 : Planning for change / Steve Gosling ; Helen Fields = 144
• Part 2 : Workforce planning / Carol Wilby = 152
• Application 5.1 Workforce planning process / Carol Wilby = 160
• Application 5.2 Personal development - a relationship between individual and organisation / Jo Ouston = 164
• Chapter 6 The business of finance / Con Egan = 171
• Application 6.1 Financial issues in the health service / Julie Gray = 192
• Chapter 7 Controlling the budget - setting the budget within resource / Rose Stephens ; Julia Bradbury ; Richard Romaniak = 198
• Application 7.1 Controlling the budget / Rose Stephens ; Julia Bradbury = 215
• Application 7.2 Reading the budget / Robert Dredge = 221
• Chapter 8 Cost-effective services / Eva Lambert = 227
• Application 8.1 Market testing - the process / Eva Lambert = 238
• Application 8.2 The human resource issues of market testing / Eva Lambert = 245
• Chapter 9 Quality in action / Michael J Cook = 249
• Application 9.1 Risk management - in support of quality / Julie Hyde = 265
• SECTION 3 The added value of collaboration = 269
• Chapter 10 The importance of partnership = 271
• Part 1 : The independent sector in continuing care / Linda Nazarko = 271
• Part 2 : Community Health Councils / Angeline Burke = 275
• Part 3 : NHS and private care - a shared approach / Ros Gray = 278
• Part 4 : Interfaces and relationships with voluntary agencies / Margaret Goose = 280
• Part 5 : Managing the workplace as a learning environment / John Hudson = 287
• Application 10.1 Continuing care policy / Marilyn Ekers = 292
• Application 10.2 Working together / Martin Shreeve = 300
• Chapter 11 Fundraising for health care / Christa Paxton = 303
• Application 11.1 Resources for fundraising / Christa Paxton = 318
• Application 11.2 Wolverhampton Coronary Aftercare Support Group / Gill Poole = 322
• Glossary = 325
• Index = 333